The maximum file size limit is account dependent, but can be increased by contacting your account representative if the default (typically 5-10 GB) is not sufficient.
If you are seeing errors while uploading a large file this may be browser related. Browsers actually have a default limit of 2GB for uploads depending on the browser, but LeapFILE has bypassed this limit by using our Java add-in which can upload almost any size file. Unfortunately Java is only compatible with Internet Explorer browsers at this time.
For external (non-LeapFILE) users/clients this feature is found by using the Enhanced Upload (Java or New HTML5) button on your LeapFILE Secure Upload page,
or for LeapFILE users/customers by using the Add File(s) and Folder(s) button
LeapFILE users are also able use the (Outlook compatible - though Outlook may have an attachment size limit, default is typically 25MB. Please contact your local IT team for more information on Outlook size limits).