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FAQs

← Knowledge Base

  1. How do I login or reset my password?

  2. What to do when your account has been disabled

  3. Can I recover/resend complete or expired file transfers? (File Expiration Policy)

  4. Maximum File Size

  5. Receiving Files

  6. How do I find and share my LeapFILE URL?

  7. How can someone upload or send files to me?

  8. How do I change my email address associated with LeapFILE?

  9. Does LeapFILE Desktop Client and Outlook plugin Work in Citrix System?

  10. How do I update my credit card payment information?

  11. Logfile locations for Desktop Client and Outlook Plugin

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